No heat, a dead AC, a tune-up to book, a quote for a new system — the calls keep coming after you close. EveryHour.ai answers them, gets the details your techs need, and emails you a summary right after each call.
Hear it answer
Sample after-hours HVAC call
0:00 / 1:00
An example call with the AI receptionist, the way your callers hear it after hours.
Not every after-hours call is an emergency. Every one is a customer who called you first.
Repair calls on cold nights and hot weekends. The AI writes down the address, the system and what is wrong, so you can decide what goes first in the morning.
Seasonal check-ups and maintenance-plan visits are steady work. A caller who reaches voicemail may simply book with whoever picks up.
Homeowners often call about replacements and installs in the evening, when they finally have time. Every one gets a proper intake instead of a beep.
Warranty questions, reschedules, and landlords calling about a unit get a professional answer, with the details written down for you.
The caller's name and callback number
The service address
The system: furnace, heat pump, AC, boiler or mini-split
What is going on: no heat, no cooling, a noise, a leak, or a tune-up or quote
How urgent it is, in the caller's own words
When they are free for a callback
You choose the questions in your agent settings, and it answers callers' questions from what you give it: your service area, hours and fees.
Summary
Gas furnace, about 12 years old, stopped blowing warm air this evening. The thermostat is set to 70 and the house is at 61. Dana would like a call first thing tomorrow, ideally before 8 AM. Service address: 418 Maple Street.
01
Add your business name, greeting, closed hours and what to ask callers. It takes about 5 minutes.
02
Keep your number. When you're closed, calls forward to your AI receptionist; when you're open, they ring you as usual.
03
An email with the caller's name, number and what they need arrives right after each call ends.
Pick the plan that fits your after-hours call volume. No setup fees, and you can cancel anytime.
$75/mo
30 calls included per month
$150/mo
60 calls included per month
$450/mo
180 calls included per month
It asks how urgent the problem is and puts the answer in the summary, in the caller's words. It doesn't dispatch anyone; you decide who gets a call back first.
No. You keep your business number and forward it to your EveryHour.ai number during the hours you are closed. When you are open, calls ring you as usual.
Yes. Add your service area, hours, trip charge or anything else callers ask about in your agent settings, and it answers from that. If it doesn't know, it takes a message.
Yes. You choose what the AI asks for in your agent settings, so you can add questions such as the age of the system or whether there is a maintenance plan.
Yes. It supports English, Spanish, French, Chinese, Arabic, Hindi, German and Italian.
More answers on the FAQ page, or email help@everyhour.ai.
Set up in about 5 minutes. No setup fees, cancel anytime.